How can I replace a non-defective product?

A return authorization number is required, and must be requested within 90 days of invoice date. All items must be returned in the original manufacturers packaging along with all parts, accessories, and paperwork. Please provide a reason for the return.

Modified, damaged, or abused products will not be accepted as credit items. There will be a 15% restocking fee.

Where do I return a defective product?

A return authorization number is required, and must be requested within 90 days of invoice date. Please indicate the nature of the defect. We will promptly issue a prepaid return label and send out the replacement upon receipt of the defective unit. Providing your e-mail address will expedite receipt of a prepaid label.

Please refer to the manufacturers warranty on any defective items exceeding the initial 90 day period.

Do you send postage paid labels for return of defective products?

Yes, If you contact us for a return authorization number, within 90 days of invoice we will promptly issue a prepaid return label. Providing your e-mail address will expedite receipt of the prepaid label.

I don’t have my receipt, can I still return a defective product?

Yes. Please follow the above procedure for return of a defective item..

What are the shipping charges?

Ground shipping for all orders is $7.99, an additional charges apply to oversized items. A temporary $1.42 fuel charge is added to each order. See shipping page for more information

Are there any other products available from your store?

If you are looking for a specific item we do not have displayed we will try to provide you with it or refer you to someone who does sell it.